General Terms

Last Updated: May 30, 2026

Thank you for using PeopleWisher.

These General Terms (“Terms”) govern your access to and use of PeopleWisher and its related services. By creating an account or using our services, you agree to these Terms.

1. Definitions

PeopleWisher, we, our, or us refers to PeopleWisher and its operators.

Services means our website, applications, APIs, integrations, messaging tools, contact management tools, and automated greeting services.

User, you, or your means any individual or organization using PeopleWisher.

Contact means any person whose information is stored within your PeopleWisher account.

2. Account Responsibilities

You are responsible for maintaining the security of your account credentials.

You are responsible for all activity that occurs under your account, including activity by employees, contractors, team members, or other authorized users.

You must provide accurate registration information and keep your account information up to date.

You may not create accounts using automated methods, bots, or false information.

3. Contact Data

You are responsible for ensuring that you have the legal right to store, manage, and communicate with your contacts through PeopleWisher.

You represent that any contact information uploaded to PeopleWisher has been collected and processed in accordance with applicable laws and regulations.

PeopleWisher acts as a service provider and processor of contact data on your behalf.

4. Messaging Services

PeopleWisher enables the scheduling and delivery of messages through channels that may include:

  • Email
  • SMS
  • WhatsApp
  • Other communication channels we may support in the future

Delivery of messages depends on third-party providers and network operators.

We do not guarantee that every message will be delivered successfully or received by the intended recipient.

5. Payments and Billing

Paid subscriptions are billed in advance on a recurring basis.

By subscribing to a paid plan, you authorize PeopleWisher to charge your selected payment method.

You are responsible for maintaining accurate billing information.

All fees are exclusive of taxes unless otherwise stated.

6. Subscription Changes and Cancellation

You may upgrade, downgrade, or cancel your subscription at any time.

If you cancel a subscription, your paid features will remain active until the end of your current billing period.

Unless required by law, subscription fees are non-refundable.

We do not provide refunds for:

  • Partial billing periods
  • Unused subscriptions
  • Unused message credits
  • Failure to use the service

We may issue refunds at our sole discretion in cases involving duplicate charges or billing errors.

7. Fair Usage

To maintain platform reliability, we may impose reasonable limits on:

  • API usage
  • Contact imports
  • Message volume
  • System resources

We may temporarily restrict excessive activity that negatively affects platform performance or security.

8. Acceptable Use

You agree not to use PeopleWisher to:

  • Violate any law or regulation
  • Send spam or unsolicited communications
  • Upload malicious software
  • Attempt unauthorized access to systems or accounts
  • Harass, abuse, or deceive individuals
  • Interfere with the operation of the platform
  • Circumvent platform limitations or security controls

We reserve the right to suspend or terminate accounts engaged in prohibited activities.

9. Third-Party Services

PeopleWisher may integrate with third-party services including email providers, SMS gateways, WhatsApp providers, CRM systems, and payment processors.

Your use of those services remains subject to their respective terms and policies.

PeopleWisher is not responsible for interruptions, limitations, or changes imposed by third-party providers.

10. Privacy and Security

We implement reasonable technical and organizational measures to protect customer data.

By using PeopleWisher, you agree to our Privacy Policy and the processing of information necessary to provide the Services.

We may access account information:

  • With your permission
  • To provide support
  • To maintain security
  • To comply with legal obligations

11. Intellectual Property

PeopleWisher and all related software, branding, designs, content, and technology remain the exclusive property of PeopleWisher.

These Terms do not grant ownership rights to users.

You retain ownership of your contacts, message templates, and other content you upload.

12. Service Availability

PeopleWisher is provided on an “as available” and “as is” basis.

While we strive for reliable service, we do not guarantee uninterrupted availability.

Scheduled maintenance, upgrades, third-party outages, or unforeseen events may affect service availability.

13. Limitation of Liability

To the maximum extent permitted by law, PeopleWisher shall not be liable for:

  • Lost profits
  • Lost revenue
  • Lost business opportunities
  • Lost data
  • Indirect or consequential damages

Our total liability arising from your use of the Services shall not exceed the amount paid by you to PeopleWisher during the twelve months preceding the claim.

14. Termination

We may suspend or terminate your account if:

  • You violate these Terms
  • Your use creates security or legal risks
  • We are required to do so by law

Upon termination, access to the Services may be removed and stored data may be deleted according to our retention policies.

15. Changes to These Terms

We may update these Terms from time to time.

When material changes are made, we will post an updated version on our website and update the “Last Updated” date.

Continued use of PeopleWisher after such changes constitutes acceptance of the revised Terms.

16. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws applicable in the Federal Republic of Nigeria, without regard to conflict of law principles.

Any dispute arising from these Terms shall be subject to the jurisdiction of the courts of Nigeria.

17. Contact Information

If you have questions regarding these Terms, please contact:

PeopleWisher

Email: [email protected]

Website: https://peoplewisher.com